大长岛旅游套票 | 大长岛机票+酒店优惠低至 4 折

Throughout my stay, Jenny consistently went above and beyond to ensure that my needs were met and that I had a comfortable and enjoyable experience. Her warm and welcoming attitude made me feel valued as a guest, and her attention to detail was truly remarkable. Jenny demonstrated an exceptional level of professionalism, always greeting me with a smile and promptly addressing any inquiries or requests I had. Furthermore, I would like to highlight the exceptional privacy standards maintained by your hotel. I greatly appreciated the high level of privacy and security provided, which significantly contributed to my overall satisfaction during my stay. While I thoroughly enjoyed my time at your hotel, I would like to bring to your attention a minor issue regarding the inconsistency of water pressure in the shower. There were instances where the water temperature fluctuated between hot and cold, which could be improved to ensure a more comfortable showering experience. I believe that addressing this issue will further enhance the already outstanding facilities and services provided by your establishment. In conclusion, I cannot express my gratitude enough for the impeccable service delivered by Jenny and the overall excellence of your hotel. I would like to extend my commendation to her and acknowledge her as a valuable asset to your team. I will undoubtedly recommend your hotel to friends and colleagues, and I look forward to returning for another exceptional stay in the futur

我們訂了三間房間兩天， 地點方便， 但沒有電梯， 如果長者上落會比較辛苦， 原先因為酒店賣店是有Free Mini Bar, 所以我們才訂此酒店， 可惜其中一間房 Mini Bar 沒有 refill 汽水， 啤酒和紅牛， 只refill 水， 薯片和花生， 打給前台，他們説睇職員record 有， 就堅持酒店已refill, 就沒有跟進， 我們有點失望

房門口有那隙、洗手間放紙巾位置是爛的、毛巾又骯髒又破、櫃門又壞、衣櫃門又壞，房間沒紙巾和椅子、花灑時熱時冷。 第一晚在酒店洗澡的時候是約11:50，致電到前台叫我們等5分鐘會派人到我房間，但等到12時12分左右都沒人來，我們再打到前台又叫我們等5分鐘，今次是個女前台員工，超沒禮貌的，我想再說話但電話馬上掛掉了。。。之後等到差點睡著，自己再去試試有沒有水洗澡發現有就馬上沖，到我男朋友沖到一半又沒水了，最後我用杯裝洗手盆的水幫他沖走剩下的泡沫，我吹頭又發現風筒鬆的。。 然後到最後一天零晨12時，因為我們是要零晨兩點出發去機場的，check out前想刷牙但牙膏用完了，打去前台又是那位女服務員聽電話，很沒禮貌說他們沒牙膏的，我接著想說我昨天才問過為什麼今天怎麼沒有，但我未說完她就掛掉了電話。。 其後我到前台checkout時順便想托酒店代寄我的明信片，但那女服務員說他們沒有人會幫我帶我的明信片去郵局，我回她說：我今天下午已經問過了，你同事說有的，她說：問過也沒用，我們沒人會幫你送過去的，你放在這裡可能要一年才有機會送你的卡到郵局。 其實酒店內其他職員禮貌很好的，但就是這位女職員態度十分之差，加上酒店房內的設備品質十分差。

Good and clean environment, cheerful and caring staffs especially the cafe we take breakfast. Housekeeping is very helpful and sincere. We will visit again very soon 😍